Scope of Application
Article1. Contracts for Accommodation and related agreements to be entered between this Hotel and the Guest shall be subject to these Terms and Conditions.
Any particulars not provided for herein shall be governed by laws and regulations and/or generally accepted practices.
2. In the case when the Hotels has entered into a special contract with the Guest insofar as such a special contract does not violate laws and regulations and generally accepted practices, notwithstanding the preceding paragraph, the special contract shall take precedence over the provisions of these Terms and Conditions.
2. In the case when the Hotels has entered into a special contract with the Guest insofar as such a special contract does not violate laws and regulations and generally accepted practices, notwithstanding the preceding paragraph, the special contract shall take precedence over the provisions of these Terms and Conditions.
Application for Accommodation Contracts
Article2. A Guest who intends to make an application for an Accommodation Contract with the Hotel shall notify the Hotel of the following particulars.
(1) Name of the Guest(s);
(2) Date of accommodation and estimated time of arrival;
(3) Accommodation Charges(based, in principle, on the Basic Accommodation Charges listed in the Attached Table No.1);
and
(4) 1. Offer’s name and telephone number; and
2. Payer’s name, telephone number and address.
(5) Other particulars deemed necessary by the Hotel.
2. In the case when the Guest requests, during his stay, an extension of the accommodation beyond the date in subparagraph (2) of the preceding Paragraph, it shall be regarded as an application for a new Accommodation Contract at the time such a request is made.
(1) Name of the Guest(s);
(2) Date of accommodation and estimated time of arrival;
(3) Accommodation Charges(based, in principle, on the Basic Accommodation Charges listed in the Attached Table No.1);
and
(4) 1. Offer’s name and telephone number; and
2. Payer’s name, telephone number and address.
(5) Other particulars deemed necessary by the Hotel.
2. In the case when the Guest requests, during his stay, an extension of the accommodation beyond the date in subparagraph (2) of the preceding Paragraph, it shall be regarded as an application for a new Accommodation Contract at the time such a request is made.
Conclusion of Accommodation Contract, etc.
第三条 酒店接受前条规定的申请时，住宿合同成立。但如果酒店证明其并未给予同意，则不适用此规定。
2 根据前款规定，住宿合同成立时，客人应在本酒店指定的日期前支付本酒店规定的申请费，该申请费以住宿期间（超过3天时，为3天）的基本住宿费用为限。
3 申请费首先计入客人最终应支付的住宿费用，如发生第6条及第18条规定适用的情形，则按违约金、补偿金的顺序计算，如有余额，则在按照第12条规定支付费用时退还。
4 第2款规定的申请费若未能在本酒店依据该款规定指定的日期前支付，则住宿合同将失效。然而，这仅适用于酒店在指定支付申请押金的截止日期时已通知客人的情况。
2 根据前款规定，住宿合同成立时，客人应在本酒店指定的日期前支付本酒店规定的申请费，该申请费以住宿期间（超过3天时，为3天）的基本住宿费用为限。
3 申请费首先计入客人最终应支付的住宿费用，如发生第6条及第18条规定适用的情形，则按违约金、补偿金的顺序计算，如有余额，则在按照第12条规定支付费用时退还。
4 第2款规定的申请费若未能在本酒店依据该款规定指定的日期前支付，则住宿合同将失效。然而，这仅适用于酒店在指定支付申请押金的截止日期时已通知客人的情况。
Special Contracts Requiring No Accommodation Deposit
Article4. Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may enter into a special contract requiring no accommodation deposit after the Contract has been concluded as stipulated in the same Paragraph.
2. In the case when the Hotel has not requested the payment of the deposit as stipulated in Paragraph 2 of the preceding Article and/or has not specified the date of the payment of the deposit at the time the application for an Accommodation Contract has been accepted, it shall be treated as that the Hotel has accepted a special contract prescribed in the preceding Paragraph.
2. In the case when the Hotel has not requested the payment of the deposit as stipulated in Paragraph 2 of the preceding Article and/or has not specified the date of the payment of the deposit at the time the application for an Accommodation Contract has been accepted, it shall be treated as that the Hotel has accepted a special contract prescribed in the preceding Paragraph.
Refusal of Accommodation Contracts
Article5. The Hotel may not accept the conclusion of an Accommodation Contract under any of the following cases:
(1) When the application for accommodation does not conform with provisions of these and Conditions;
(2) When the Hotel is fully booked and no room is available;
(3) When the Guest seeking accommodation is deemed liable to conduct himself in a manner that will contravene the laws or act against the public order or good morals in regard to his accommodation;
(4) When the Guest seeking accommodation can be clearly detected as carrying an infectious disease;
(5) When the Hotel is requested to assume an unreasonable burden in regard to his accommodation;
(6) The accommodators who is supposed to stay in the hotel puts forward unreasonable complaints and demands, he/she is deemed to be in danger of disturbing the stable order of the hotel;
(7) When the Hotel is unable to provide accommodation due to natural calamities, dysfunctions of the facilities and/or other unavoidable causes;
(8) When the Guest seeking accommodation is consider to be corresponding to the following ①to③.
① Gang group, gang group semiregular members or gang member related persons and other antisocial forces.
② When a corporate body or other organization where gang groups or gang members control business activities.
③ In a corporate body which has persons relevant to gang member in its board member.
(9) When a person requesting Hotel accommodations, is obviously intoxicated and could cause annoyance to other guests or when a person is behaving in such a manner as to be an annoyance to other guests (The Osaka Prefecture Ordinance).
(10) When a person who intends to stay is clearly deemed to have no payment capacity.
(1) When the application for accommodation does not conform with provisions of these and Conditions;
(2) When the Hotel is fully booked and no room is available;
(3) When the Guest seeking accommodation is deemed liable to conduct himself in a manner that will contravene the laws or act against the public order or good morals in regard to his accommodation;
(4) When the Guest seeking accommodation can be clearly detected as carrying an infectious disease;
(5) When the Hotel is requested to assume an unreasonable burden in regard to his accommodation;
(6) The accommodators who is supposed to stay in the hotel puts forward unreasonable complaints and demands, he/she is deemed to be in danger of disturbing the stable order of the hotel;
(7) When the Hotel is unable to provide accommodation due to natural calamities, dysfunctions of the facilities and/or other unavoidable causes;
(8) When the Guest seeking accommodation is consider to be corresponding to the following ①to③.
① Gang group, gang group semiregular members or gang member related persons and other antisocial forces.
② When a corporate body or other organization where gang groups or gang members control business activities.
③ In a corporate body which has persons relevant to gang member in its board member.
(9) When a person requesting Hotel accommodations, is obviously intoxicated and could cause annoyance to other guests or when a person is behaving in such a manner as to be an annoyance to other guests (The Osaka Prefecture Ordinance).
(10) When a person who intends to stay is clearly deemed to have no payment capacity.
Right to Cancel Accommodation Contract by the Guest
Article 6 The Guest may cancel the Accommodation Contract by notifying the Hotel.
2. In the event that the Guest cancels the Accommodation Contract in whole or in part due to reasons attributable to the Guest (except in the event that the Hotel has specified a due date for the application fee and requested payment in accordance with the provisions of Article 3, Paragraph 2 and the Guest has cancelled the Accommodation Contract prior to such payment), the Hotel shall charge a penalty as listed in Attached Table 2 (※). However, in the event that the Hotel has accepted a special contract as set forth in Article 4, Paragraph 1, this shall apply only when the Hotel has notified the Guest of the obligation to pay the penalty when the Guest cancels the Accommodation Contract, in accepting such special contract.
3. If a Guest does not arrive by 8 p.m. on the day of accommodation without contacting the Hotel (or by two hours after the expected time of arrival if the Guest has stated such time in advance), the Hotel may regard the Accommodation Contract as having been cancelled by the Guest and proceed with the matter accordingly.
2. In the event that the Guest cancels the Accommodation Contract in whole or in part due to reasons attributable to the Guest (except in the event that the Hotel has specified a due date for the application fee and requested payment in accordance with the provisions of Article 3, Paragraph 2 and the Guest has cancelled the Accommodation Contract prior to such payment), the Hotel shall charge a penalty as listed in Attached Table 2 (※). However, in the event that the Hotel has accepted a special contract as set forth in Article 4, Paragraph 1, this shall apply only when the Hotel has notified the Guest of the obligation to pay the penalty when the Guest cancels the Accommodation Contract, in accepting such special contract.
3. If a Guest does not arrive by 8 p.m. on the day of accommodation without contacting the Hotel (or by two hours after the expected time of arrival if the Guest has stated such time in advance), the Hotel may regard the Accommodation Contract as having been cancelled by the Guest and proceed with the matter accordingly.
Right to Cancel Accommodation Contract by the Hotel
Article7. The Hotel may cancel the Accommodation Contract under any of the following cases:
(1) When the Guest is deemed liable to conduct and/or have conducted himself in a manner that will contravene the laws or act against the public order and good morals in regard to his accommodation;
(2) When the Guest can be clearly detected as carrying an infectious disease;
(3) When the Hotel is requested to assume an unreasonable burden in regard to his accommodation;
(4) When the Hotel is unable to provide accommodation due to natural calamities and/or other causes of force majeure;
(5) When guests are deemed to be disturbing the peaceful order in the hotel, for example, complaining complaints and requests without reasonable reason in the hotel.
(6) When a person requesting Hotel accommodation is obviously intoxicated and could cause annoyance to other guests or when a person is behaving in such a manner as to be an annoyance to other guests (The Osaka Prefecture Ordinance).
(7) When the Guest is clearly considered to be corresponding to the following ①to③.
① Gang group, gang group semiregular members or gang member related persons and other antisocial forces.
② When a corporate body or other organization where gang groups or gang members control business activities.
③ In a corporate body which has persons relevant to gang member in its board member.
(8) When the Guest does not observe prohibited actions such as smoking in bed, mischief to the firefighting facilities and other prohibitions of the Use Regulations stipulated by the Hotel (restricted to particulars deemed necessary in order to avoid the causing of fires).
(9) A staying guest is recognized as a member of or related to known organized crime figures.
2. In the case when the Hotel has cancelled the Accommodation Contract in accordance with the preceding Paragraph, the Hotel shall not be entitled to charge the Guest for any of the services in the future during the contractual period which he has not received.
(10) When a person who intends to stay is clearly deemed to have no payment capacity.
(1) When the Guest is deemed liable to conduct and/or have conducted himself in a manner that will contravene the laws or act against the public order and good morals in regard to his accommodation;
(2) When the Guest can be clearly detected as carrying an infectious disease;
(3) When the Hotel is requested to assume an unreasonable burden in regard to his accommodation;
(4) When the Hotel is unable to provide accommodation due to natural calamities and/or other causes of force majeure;
(5) When guests are deemed to be disturbing the peaceful order in the hotel, for example, complaining complaints and requests without reasonable reason in the hotel.
(6) When a person requesting Hotel accommodation is obviously intoxicated and could cause annoyance to other guests or when a person is behaving in such a manner as to be an annoyance to other guests (The Osaka Prefecture Ordinance).
(7) When the Guest is clearly considered to be corresponding to the following ①to③.
① Gang group, gang group semiregular members or gang member related persons and other antisocial forces.
② When a corporate body or other organization where gang groups or gang members control business activities.
③ In a corporate body which has persons relevant to gang member in its board member.
(8) When the Guest does not observe prohibited actions such as smoking in bed, mischief to the firefighting facilities and other prohibitions of the Use Regulations stipulated by the Hotel (restricted to particulars deemed necessary in order to avoid the causing of fires).
(9) A staying guest is recognized as a member of or related to known organized crime figures.
2. In the case when the Hotel has cancelled the Accommodation Contract in accordance with the preceding Paragraph, the Hotel shall not be entitled to charge the Guest for any of the services in the future during the contractual period which he has not received.
(10) When a person who intends to stay is clearly deemed to have no payment capacity.
Registration
第八条 宾客须于入住当日到酒店前台登记下列事项：
（1）住宿客人的姓名、年龄、性别、住址、职业。 （2）如果住宿客人是外国人，则国籍、护照号码、入境日本的港口和日期。 （3）出发日期和预定出发时间。 （4）其他本酒店认为必要的事项。 2 如果住宿客人希望以现金以外的任何方式（例如代金券或信用卡）支付第 12 条规定的费用，则必须在前款规定的登记时提前出示这些方式。
（1）住宿客人的姓名、年龄、性别、住址、职业。 （2）如果住宿客人是外国人，则国籍、护照号码、入境日本的港口和日期。 （3）出发日期和预定出发时间。 （4）其他本酒店认为必要的事项。 2 如果住宿客人希望以现金以外的任何方式（例如代金券或信用卡）支付第 12 条规定的费用，则必须在前款规定的登记时提前出示这些方式。
Occupancy Hours of Guest Rooms
Article 9. Guests may occupy the guest rooms of our hotel from 3:00 p.m. to 11:00 a.m. of the following day. However, in the case of consecutive stays, guests may occupy the guest rooms all day, except on the days of arrival and departure.
2 Notwithstanding the provisions of the preceding paragraph, the Hotel may permit the Guest to occupy the room outside the hours specified in the same paragraph. In this case, the following additional fees will be charged.
(1) Until 3:00 p.m., a quarter of the room rate
(2) Until 6:00 p.m., half the room rate
(3) After 6:00 p.m., the full room rate will be charged
2 Notwithstanding the provisions of the preceding paragraph, the Hotel may permit the Guest to occupy the room outside the hours specified in the same paragraph. In this case, the following additional fees will be charged.
(1) Until 3:00 p.m., a quarter of the room rate
(2) Until 6:00 p.m., half the room rate
(3) After 6:00 p.m., the full room rate will be charged
Observance of Hotel Regulations
Article10. The Guest shall observe the Use Regulation established by the Hotel, which are posted within the premises of the Hotel.
Business Hours
Article11. The Hotel’s facilities, are notified in detail by brochures as provided, notices displayed in each place, service directions in guest rooms and others.
2. The business hours specified in the preceding Paragraph are subject to temporary changes due to unavoidable causes of the Hotel. In such a case, the Guest shall be informed by appropriate means.
2. The business hours specified in the preceding Paragraph are subject to temporary changes due to unavoidable causes of the Hotel. In such a case, the Guest shall be informed by appropriate means.
Payment of Accommodation Fees
Article 12 The breakdown of the accommodation fees, etc. to be paid by the guest shall be as set forth in Attached Table 1 (※).
2. Payment of accommodation fees, etc. as set forth in the preceding paragraph shall be made at the front desk at the time of the guest's departure or when requested by the hotel in currency or by any other means acceptable to the hotel, such as traveller's cheques, accommodation vouchers or credit cards.
3. Even if the Guest voluntarily does not stay after the Hotel has provided the guest room to the Guest and made it available for use, the accommodation fee will be charged.
2. Payment of accommodation fees, etc. as set forth in the preceding paragraph shall be made at the front desk at the time of the guest's departure or when requested by the hotel in currency or by any other means acceptable to the hotel, such as traveller's cheques, accommodation vouchers or credit cards.
3. Even if the Guest voluntarily does not stay after the Hotel has provided the guest room to the Guest and made it available for use, the accommodation fee will be charged.
Liabilities of the Hotel
Article13. The Hotel shall compensate the Guest for the damage if the Hotel has caused such damage to the Guest in the fulfillment or the nonfulfillment of the Accommodation Contract and/or related agreements. However, the same shall not apply in case where such damage has been caused due to reasons for which the Hotel is not liable.
2. The Hotel has received the “PASS MARK” (Certificate of excellence of fire Prevention Standard issue by the fire station), furthermore, the Hotel is covered by the Hotel Liability Insurance in order to deal with unexpected fire and/or other disasters.
2. The Hotel has received the “PASS MARK” (Certificate of excellence of fire Prevention Standard issue by the fire station), furthermore, the Hotel is covered by the Hotel Liability Insurance in order to deal with unexpected fire and/or other disasters.
Handling when Unable to Provide Contracted Rooms
Article14. The Hotel shall, when unable to provide contracted rooms, arrange accommodation of the same standard elsewhere for the Guest insofar as practicable with the consent of the Guest.
2. When arrangement of other accommodation cannot be made notwithstanding the provisions of the preceding Paragraph, the Hotel shall pay the Guest a compensation fee equivalent to the cancellation charges and the compensation fee shall be applied to the reparations. However, when the Hotel cannot provide accommodation due to causes for which the hotel is not liable, the Hotel shall not compensate the Guest.
2. When arrangement of other accommodation cannot be made notwithstanding the provisions of the preceding Paragraph, the Hotel shall pay the Guest a compensation fee equivalent to the cancellation charges and the compensation fee shall be applied to the reparations. However, when the Hotel cannot provide accommodation due to causes for which the hotel is not liable, the Hotel shall not compensate the Guest.
Handling of Deposited Articles
Article15. The Hotel shall compensate the Guest for the damage when loss, breakage or other damage is caused to the goods, cash or valuables deposited at the front desk by the Guest, except in the case when this has occurred due to causes of force majeure. However, for cash and valuables, when the Hotel has requested the Guest to report its kind and value but the Guest has failed to do so, the Hotel shall compensate the Guest within the limits of 150,000yen.
2. The Hotel shall compensate the Guest for the damage when loss, breakage or other damage is caused, through intention or negligence on the part of the Hotel, to the goods, cash or valuables which are brought into the premises of the Hotel by the Guest but are not deposited at the front desk. However, for articles of which the kind and value has not been reported in advance by the Guest, the Hotel shall compensate the Guest within the limits of 150,000yen, except in case where loss or damage was caused intentionally or by gross negligence on the part of the hotel.
2. The Hotel shall compensate the Guest for the damage when loss, breakage or other damage is caused, through intention or negligence on the part of the Hotel, to the goods, cash or valuables which are brought into the premises of the Hotel by the Guest but are not deposited at the front desk. However, for articles of which the kind and value has not been reported in advance by the Guest, the Hotel shall compensate the Guest within the limits of 150,000yen, except in case where loss or damage was caused intentionally or by gross negligence on the part of the hotel.
Custody of Baggage and/or Belongings of the Guest
Article16. When the baggage of the Guest is brought into the Hotel before his arrival, the Hotel shall be liable to keep it, only in the case when such a request has been accepted by the Hotel. The baggage shall be handed over to the Guest at the front desk at the time of his check-in.
2. When the baggage or belongings of the Guest is found left after his check-out, and the ownership of the article is confirmed, the Hotel shall inform the owner of the article left and ask for future instructions. When no instruction is given to the Hotel by the owner or when the ownership is not confirmed, the Hotel shall handle it by the Lost and Found Law.
3. The Hotel’s liability in regard to the custody of the Guest’s baggage and belongings in the case of the preceding two Paragraphs shall be assumed in accordance with the provisions of Paragraph 1 of the Preceding Article in the case of Paragraph 1, and with the provisions of Paragraph 2 of the same Article in the case of Paragraph 2.
2. When the baggage or belongings of the Guest is found left after his check-out, and the ownership of the article is confirmed, the Hotel shall inform the owner of the article left and ask for future instructions. When no instruction is given to the Hotel by the owner or when the ownership is not confirmed, the Hotel shall handle it by the Lost and Found Law.
3. The Hotel’s liability in regard to the custody of the Guest’s baggage and belongings in the case of the preceding two Paragraphs shall be assumed in accordance with the provisions of Paragraph 1 of the Preceding Article in the case of Paragraph 1, and with the provisions of Paragraph 2 of the same Article in the case of Paragraph 2.
Liabilities in regard to Parking
Article17. The Hotel shall not be liable for the custody of a vehicle of the Guest when the Guest utilizes the parking lot within the premises of the Hotel, as it shall be regarded that the Hotel simply offers the space for parking, whether the key of the vehicle has been deposited to the Hotel or not. However, the Hotel shall compensate the Guest for the damage caused through intention or negligence on the part of the Hotel in regard to the management of the parking lot.
Liabilities of the Guest
Article18. The Guest shall compensate the Hotel for the damage caused though intention on negligence on the part of the Guest.
Waiver for Computer Communication Services
Article19. Please be aware that Guests are liable for any use of computer communication services from within the Hotel. The Hotel cannot be held liable for any possible damage that may be caused by a systems failure or any other reasons while the computer communication services are being used. In addition, the Guests may be required to compensate the Hotel and third parties for any possible damage caused by acts that we judge to be an inappropriate use of our computer communication systems.
Governing Language
Article20. These terms are provided in both Japanese and English. In case of a discrepancy between the Japanese and English, the Japanese version will take precedence.
Revision of General Terms and Conditions for Hotel Accommodation
Article 21 These Accommodation Contracts may be revised at the discretion of the Hotel. In the event that these Accommodation Contracts are revised, they will be posted in a viewable form on the Hotel's website at least one month prior to the date of revision, and the revised Accommodation Contracts will come into effect at midnight on the date of revision.
